It’s a well-known fact that it is more expensive – and more difficult – to find new customers than to retain old ones in business. Yet so much emphasis is put on discovering those new clients, that the old ones, the loyal ones, can be forgotten about. If customers don’t feel appreciated, they will move on to another company who will look after them; if that happens too often, your core customer base will disappear, and you will have to spend even more money growing it again. These tips will give you some great, practical ideas on how to keep your current customers loyal and ensure repeat business all year round.
Get Their Opinion
Sending out a survey to all your customers does more than simply give you answers to the questions you are asking. Although that is useful when it comes to marketing, and you can use the information you receive back to make the customer experience a bette
How to Keep Your Customers Loyal
Personal injury law continues to be a hot topic in modern life. The adverts for specialised law firms are everywhere, and every now and then you hear of fraudulent claims being exposed. If you’re a relatively inexperienced business owner, then an injury claim is probably your worst nightmare! Fortunately, there are a number of ways you can avoid such a severe hiccup. Here are a few you should consider. First of all, prevent injuries from happening in the first place! Some solicitors’ ads make it sound like anyone can sue anyone for anything. In actual fact, an employee can only bring a claim against you if they can prove you’ve neglected their health or safety. If you make sure that you maintain a safe workplace, then you’ll avoid the risk of this happening. I know that you’re busy, and the system of having a whip-round a week before the big inspection may be working for now. However Avoid A Personal Injury Claim Against Your Business
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