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How to Keep Your Customers Loyal

It’s a well-known fact that it is more expensive – and more difficult – to find new customers than to retain old ones in business. Yet so much emphasis is put on discovering those new clients, that the old ones, the loyal ones, can be forgotten about. If customers don’t feel appreciated, they will move on to another company who will look after them; if that happens too often, your core customer base will disappear, and you will have to spend even more money growing it again. These tips will give you some great, practical ideas on how to keep your current customers loyal and ensure repeat business all year round.

Get Their Opinion

Sending out a survey to all your customers does more than simply give you answers to the questions you are asking. Although that is useful when it comes to marketing, and you can use the information you receive back to make the customer experience a bette
How to Keep Your Customers Loyal

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